{"id":1527,"date":"2022-06-09T11:29:56","date_gmt":"2022-06-09T11:29:56","guid":{"rendered":"https:\/\/wp-eu.intraworlds.com\/jpmorgan\/login\/?page_id=1527"},"modified":"2022-08-29T06:38:24","modified_gmt":"2022-08-29T06:38:24","slug":"help-for-login","status":"publish","type":"page","link":"https:\/\/emea-client.das.jpmorgan.com\/login\/help-for-login\/","title":{"rendered":"Help and FAQs"},"content":{"rendered":"

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\n

Help and FAQs<\/h1>\n
    \n
  1. I have forgotten my username. How do I retrieve it?<\/li>\n
      \n
    • You can sign in using either your email or username.<\/li>\n
    • Usually, your username will be in the following format: firstname.lastname<\/li>\n
        \n
      • So, if your name is Jane Doe, your username will be jane.doe<\/li>\n<\/ul>\n
      • Once you have logged in, select your picture or initials in the upper right corner of the website<\/li>\n
      • Select the Settings option<\/li>\n
      • Under Your login information, you will find your username<\/li>\n<\/ul>\n
      • I have forgotten my password. How do I login?<\/li>\n
          \n
        • Press the Login button in the upper right corner of the website and then select Forgot Details?<\/li>\n
        • Enter the email address that you used to sign up to the service<\/li>\n
        • You will receive a password reset email. Please follow the instructions contained therein and login using your One-time password.<\/li>\n
        • Follow the instructions to change your password<\/li>\n<\/ul>\n
        • I did not receive an invitation. How do I join the Client portal?<\/li>\n
            \n
          • Subscription to J.P. Morgan\u2019s Director Advisory Services is by invitation only and the invitation is non-transferable.<\/li>\n
          • Please contact your J.P. Morgan relationship banker about joining the service<\/li>\n<\/ul>\n
          • I would like to use the LinkedIn login function. How do I set it up?<\/li>\n
              \n
            • When you first register for the service, you will need to use your email\/username and your one-time password to complete the registration<\/li>\n
            • On any subsequent login attempt, you will you be able to configure the site with your LinkedIn login by selecting the LinkedIn icon and following the instructions.<\/li>\n<\/ul>\n<\/ol>\n<\/div>\n

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